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GET YOUR QUESTIONS ANSWERED

Our most common questions, and our responses.

Coworking is still a burgeoning idea, and we understand that you may be really curious about how our offices and business works. If you are, then this is the place for you! Scroll on down to see the questions we get asked most along with their answers.

The FAQ

Have a question you don’t see below? Ask your question by emailing us, and we’ll try to get back to you within one business day.

General Questions

What is Brickyard?

Brickyard is a workspace that exists to create thriving, collaborative communities for entrepreneurs, small business owners, startups and remote workers who need them.

We have a shared mission. We are more than a place to work. We are a community that pushes, supports and champions its members as they pursue their passions from exactly where they want to be in the world.

Why Was Brickyard Created?

Brickyard was created to fill a need for a clean, comforatble workspaces for anyone, going beyond providing a desk, but rather a community of fellow coworkers growing together.

Brickyard continues to grow as we see companies decentrailize from their offices, and move toward more contract and remote work, giving more prople like you the choice to work in new enviornemnts.

What Are Brickyard's Values?

Community

Brickyard is more than a workplace, it’s a community. Our brand is not defined by the walls surrounding our spaces, but by the people within them. Brickyard encourages communication and collaboration among our members, and delivers a supportive, inspiring, and engaging workplace culture. We enhance our local communities by fostering economic growth, and through our civic involvement and charitable giving.

Innovation

Brickyard responds and adapts to the changing nature of work through our unique community-centered coworking offerings. Brickyard is committed to working creatively and collaboratively with our members to solve problems and achieve goals. Brickyard offers a variety of spaces, membership levels, and workplace tools to accommodate the needs of our community members.

Education

Brickyard is committed to the pursuit of knowledge. We educate our team to be exceptional resources for our members and outstanding stewards in our communities. We educate our members by providing them with expertise and tools to fuel their personal and professional development. We champion the education of our area’s youth, volunteer our time in our local schools, advocate for improvements in our education systems, and support education-focused charitable initiatives.

Growth

Brickyard is driven by growth. Brickyard provides resources and amenities to encourage the growth and provide for the success of the individuals, businesses, and communities we serve. We foster the growth of our members by helping them develop their brands, define their goals, expand their networks, and access their targets. We achieve growth by expanding our brand, locations, and reach throughout the metro area to nurture our region’s economic development.

Quality

Brickyard is focused on delivering a quality experience to every member. From our beautifully and thoughtfully-designed workspaces, to our innovative and resourceful amenities, to our outstanding customer service, we ensure we fulfill our commitment to quality and exceed our member’s expectations. We uphold high standards within our communities, and work systematically to plan, execute, monitor, and develop our programs and offerings to position ourselves as innovators in coworking effectiveness and excellence.

How is Brickyard Different?

The story of Brickyard begins with Clarke-Hook, a family-owned commercial real estate business that goes back four generations. No competitor has our community track record and business legacy. When a member trusts their name, their brand, and their clients to a partner like Brickyard, they are making a commitment to building their brand and creating their own legacy.

What are Brickyard's typical hours?

Members will always have 24/7 access to their office, and each location is staffed with Community Managers Monday through Friday from 9:00 AM to 5:00 PM.

How many locations does Brickyard have?

Brickyard has three locations around Northern Virginia, in Ashburn, Woodbridge and Chantilly.

Ashburn is located at 44927 George Washington Blvd, Suite #265, Ashburn VA 20147.

Chantilly is located at 14508 Lee Road, Suite E, Chantilly, VA 20151.

Woodbridge is located at 2700 Neabsco Common Place, Suite #101, Woodbridge VA 22191.

Services & Amenities Questions

What amenities does Brickyard offer?

All Brickyard memberships include high-speed internet, a business address, mail services, unlimited printing and copying, unlimited coffee and beverages, full kitchen access, advanced notice on exclusive Brickyard events and Brickyard community manager support.

Flex memberships offer work space on a first come, first serve basis during normal operating hours, and standard conference room rights.

Dedicated membership offer a permanent, branded desk, 24-hour secure access seven days a week, and preferred conference room rights.

Private memberships include a lockable office with 2-3 desks, 24×7 secure access, priority conference room rights and on-door signage.

How do conference rooms work?

Each member is given a certain amount of credit hours per month to use for conference rooms:

  • Flex Desk Members: Six Credits
  • Dedicated Desk Members: Eight Credits
  • Private Office Members: Twelve Credits

The credits are use or lose, and members can book the meeting rooms using their credits through our Brickyard Connect platform. If a member uses all of thier credits, they can purchase more non-expirable credits in the member store.

How does WiFi work at Brickyard?

We have enterprise grade, gigabit speed Wifi with a redudant network configuration at all three of our locations. Members will be given the Members WiFi password to connect, and each Private Office is wired and set on it’s own VLAN so office members can create your own private network. We also have an isolated guest network that your guests can connect to without a password.

Can I use Brickyard as my business address?

Absolutely, in fact, we encourage you to do so! We’ll collect your mail, staff the office, and watch out for any visitors you get while you have a membership here.

Are there additional costs for amenities?

Coffee, drinks, printing, mail, WiFi, events, notarization, confernce rooms; all are bundled into your membership for and all-inclusive experience. We do offer additonal services like mail forwarding and postage services though at additional prices.

Does Brickyard offer onsite parking?

Yes we do, at all three locations! Once you are a member, check out our ‘How To’ guides in Brickyard Connect for parking instructions at each location.

What is Brickyard's Guest Policy?

You are welcome to bring in guests to meet or work with you! Brickyard has plenty of meeting space, whether it’s deskside, in the common areas or in the conference rooms.

We do ask that all guests must be brought to the community managers attention upon entry and that guests are not left alone in the space (they must be accompanied by the member at all times).

MEMBERSHIP QUESTIONS

What Membership Plans are Offered?

Brickyard offers four types of memberships: Flex, Dedicated, Private and Virtual.

Flex Desk memberships offer first come, first serve workspace access. We used to only allow Flex Members to access the space between 8:00 a.m.-6:00 p.m; Monday through Friday access. However we now allow 24/7 access for all Flex members. Flex members also get six credit hours worth of conference room time.

Dedicated Desk memberships offer a permanent desk; 24×7 secure access; eight credit hours of conference room time; and on-desk branding.

Private Office memberships offer a private, lockable office that accommodates two-to-seven desks; 24×7 secure access; eight credit hours of conference room time; and office door signage/branding.

All Brickyard memberships include high-speed internet, a business address, unlimited printing and copying, unlimited beverages, full kitchen access and advanced notice on Brickyard events.

Learn more about Brickyard memberships.

Who Makes Up Brickyards Membership?

There is no standard Brickyarder. Members are young two-person startups. They’re freelance writers, photographers and videographers. They’re independent consultants. They’re ecommerce retailers. They’re coaches, investors. They’re remote employees of Fortune 500 companies.

The commonality? Every Brickyarder believes that a great place to live should be a great place to work too.

Does Brickyard Offer Virtual Memberships?

Yes, Brickyard offers Virtual memberships that allow businesses to have a professional business and mailing address. Virtual members also get access to all of our networking and learning events, and reduced Day Passes.

Does Brickyard Offer a Military Discount?

Yes, we do offer an active and retired military discount on any membership or office of 10% off the monthly price. This discount also applies to spouses and dependents of military personnel with an active ID card. Discount does not apply to Day Passes or external conference room bookings.

What if I cannot use my membership anymore?

We completely understand if your business has changed to the point where our Brickyard offices simply do not fit your needs. If your business has outgrown or space, or is moving to a different city or town, just let us know.

Flex and Dedicated Members need to give our Community Managers a minimum of thirty days notice before leaving, and Private Offices need to provide sixty days notice. The only exception to those rules are when private offices are still fulfilling their initial minimum contract period.

Other Questions

How do I refer another company to Brickyard and what are the benefits?

First, what an honor to have a referral by you! We are so glad you’d like to invite someone new into the Brickyard community! You can read more about our member referral program here.

Does Brickyard offer any special benefits or perks?

Yes we do! Once you are a member, check out our member perks, and see some of the sweet deals we have for you (from local dining and hotels, to dry cleaning and fitness memberships).

Can I work from any Brickyard once I am a member?

When you get a membership, you will get a choice of your primary office space, and will be able to request Day Passes at our other locations. However, you will not be able to visit our other locations without letting your community manager know and obtaining a Day Pass for your visiting location.

What is Brickyard's Pet Policy?

Service animals are always welcome, but we do generaly discourage pets in our offices as many of our members struggle with allergies and need a pet free workspace.

I am writing a story that could use input from Brickyard. How do I get in touch?

Our marketing and press team can definitely help! Before writing your story, check-in with us at press@brickyardcowork.com.

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